Cookie Policy
HUB FINANCIAL LTD - Cookie Policy
HUB FINANCIAL LTD is an appointed representative of The Mortgage Hub Limited who are industry experts in the provision of mortgage and insurance advice. We are an independent mortgage intermediary with access to the whole of the mortgage market. We pride ourselves in the provision of first class customer services combined with a wealth of industry experience to help take you through every step of the journey.
We are committed to protecting your privacy. Our Cookie Policy forms part of this and sets out how we use cookies on our website to help make your access to our services easy and effective.
What are Cookies?
Cookies are small text files placed on your computer by websites and sometimes by emails. They provide useful information to organisations, which helps to make your visits to their websites more effective and efficient. We use cookies to ensure that we are able to understand how our website is used and to ensure that we can make improvements to the websites. Cookies do not contain any personal or confidential information about you.
How we use cookies
We use cookies to ensure that you get the best experience from our website. The first time that you visit, you will be asked to consent to our use of cookies and we suggest that you accept cookies being active on your device whilst you visit and browse our website to ensure that you experience it fully.
Cookies are an important part of the internet. They make using devices and accessing online information much smoother and affect lots of the useful features of websites.
Some cookies are essential to help your devices download or stream the information, or so you can move around websites and use their features. Without these cookies, content, products or services you’ve asked for can’t be provided.
Here are some examples of essential cookies:
Positioning information on a smartphone screen, tablet device or other screen so that you can see the website and use its functionality.
Some are session cookies, which make it possible to navigate through the website smoothly.
Keeping you logged in during your visit or enabling you to stream content; without cookies you might have to log in on every website you visit or repeatedly adjust your volume and viewing settings.
More information on cookies
For more information about cookies visit the Information Commissioner’s website www.ico.org.uk.
Disabling Cookies
How can I see and manage my cookies in my browser?
Virtually all modern browsers allow you to see what cookies you have, and to clear them individually or clear all of them. To find out how to do this, go to aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
The Cookies We Set
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
We like to keep track of what information and links are popular to help us keep our information relevant and up to date. It’s also very useful to be able to identify trends of how people navigate (find their way through) our information and when and where ‘error messages’ may originate.
This group of cookies, often called ‘analytics cookies’ are used to gather this information. The information collected is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity. Analytics cookies are used to improve how an application, a website and its pages work.
Our applications, web locations, websites and communications you get from us contain small invisible images known as ‘web beacons’ or ‘ pixels’. These are used to manage the interaction between you and the online information or email and allows us to assess the effectiveness of the communication.
In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit, which helps us to understand how we can improve the site for you.
From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing, new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Youtube, LinkedIn, and Instagram will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
How long we keep your information
We retain your information in accordance with our internal information security, regulatory requirements, data retention and deletion policies.
These set out the criteria we use to determine how long we keep your information, what measures we put in place to keep your information safe and secure, and with whom we may share your information. When deciding what to retain, we take into account what information we need to best provide you with products, goods and services, manage your relationship with us, meet our statutory obligations and meet our customers’ and previous customers reasonable expectations.
Contact us for more information
If you have questions or comments about our Cookie Policy, or you wish to exercise your data rights, please contact our Data Protection Officer by:
Email: info@hub-financial.co.uk Post: Data Protection Officer, 38-40 Cadzow Street, Hamilton ML3 6DG or Telephone: 01698 538300